October 2024 Microsoft Dynamics 365 Pricing Update: What Partners Need to Know

The recent October 2024 pricing updates for Microsoft Dynamics 365 have brought key changes that will affect partners across the Microsoft ecosystem. Stratos Cloud Alliance (SCA) is here to support partners as they navigate these adjustments and communicate the impacts to clients. This blog outlines the changes, their potential implications, and provides insights into how partners can proactively address these updates with their client base.

Understanding the Dynamics 365 Price Increase

For the first time in over five years, Microsoft has updated its pricing across several Dynamics 365 applications, including Sales, Customer Service, Finance, and Supply Chain Management. This increase reflects the significant advancements and added value Microsoft has introduced over recent years. As Dynamics 365 has grown to offer comprehensive solutions spanning CRM and ERP processes, the adjustments align with the platform’s expanded capabilities.

Here’s an overview of the affected products and the pricing changes. Please note this chart only includes commercial pricing. Pricing increases also effect non-commercial SKUs including, but not limited to, NFP and Government pricing.

How Will These Changes Affect Microsoft Partners?

1. Ensuring Client Awareness of Product Value
   The October pricing adjustments are directly tied to the breadth and depth of features added to Dynamics 365 over the past five years. Partners should take this opportunity to showcase the latest Dynamics 365 capabilities and highlight how clients can benefit from continued investment in the platform.
2. Evaluating New Licensing Agreements
   Partners can work with clients to explore new or extended licensing agreements to lock in previous pricing for a limited period, helping clients manage their budgets effectively. With options available depending on the length of the contract, partners can offer clients valuable savings by securing agreements before the new rates fully take effect.

Why Communication is Key for Partners

Proactively addressing the October 2024 price changes with clients builds trust and reinforces your role as a dedicated partner invested in their success. As clients look to manage costs effectively, they’ll appreciate guidance on securing new agreements at existing rates and understanding how to maximize their use of Dynamics 365.

Suggested Steps for Communicating with Clients

• Inform Clients Promptly: Reach out with a brief email or newsletter update explaining the price changes and the reasons behind them. Highlight the continuous value and new capabilities Dynamics 365 offers.
• Highlight the Platform’s Evolution: Use this moment to educate clients on the robust functionality within Dynamics 365, emphasizing how it supports digital transformation and helps drive better outcomes across business functions.

How Stratos Cloud Alliance Supports Your Success

At Stratos Cloud Alliance, we’re dedicated to empowering our partners through changes like these with resources, guidance, and ongoing support. We’re here to help you develop client communication strategies, assist with renewal discussions, and provide insights into the newest features within Dynamics 365.

As partners prepare to notify clients and manage this transition, remember that you don’t have to do it alone. Reach out to Stratos Cloud Alliance at insider@stratoscloud.com or connect with your Partner Development Manager for assistance. Together, we can ensure clients understand the full value of Dynamics 365 and make the most informed decisions for their business.

Ready to Learn More?

For a deeper dive into the October 2024 pricing updates and how they impact your clients, explore our blog, reach out to your Partner Development Manager, or contact Stratos Cloud Alliance at insider@stratoscloud.com. Let’s work together to support clients during this transition and reinforce the value of Microsoft Dynamics 365 in driving their success.